I recently did business with a travel company that’s been getting scorched on online reviews.
With the help of blogs, social media, and message boards, an angry customer is much more likely to tell others about his or her bad experience than a happy customer is. This is the argument of marketing expert Pete Blackshaw in his book Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today’s Consumer-Driven World.
This seems to ring true for the travel company I used to book my flight, Flight Hub.
If you’re like me, you’re always checking ticket prices at Google Flights for a quick getaway.
And September and October offer some of the year’s best deals. The nice thing about traveling south to Latin America from the U.S. is that there’s hardly ever a time zone change. So, you can get away for a few days without taxing yourself too much.
Here’s a great deal to get down to San Juan, Puerto Rico for a few days.
For $261, Delta flies non-stop into San Juan from JFK. Plus, Delta allows you to bring one carry-on bag for free. If you do check a bag, it’ll cost you $25 each way. Though, for a few days of travel you won’t need one.
Save your money for a daiquiri or that fedora that looks so good on you.
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